Customer Service
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Frequently Asked Questions:
What is the difference between the winch models?
Can I make a pickup at the warehouse to save on shipping?
Can I pay with a money order?
How do I know my item has shipped?
Do I need a winch mount and/or roller fairlead plate?
Can these winches hold hoisted weight?
Are the winches labeled ‘Waterproof’ really waterproof winches?
Do you ship to Alaska and Hawaii?
How much to ship to Canada?
Do you ship overseas?
Can you ship my product overnight, 2nd day, or have it delivered on a Saturday?
How can I get help with a guarantee claim?
Contact us via email or call us at (888)-657-9997 Customer Service M-F 8am - 6pm CT |


